Privacy Policy
Introduction
At Ideas Factory US, LLC, we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Information We Collect
We collect several types of information from and about users of our website, including:
- Information by which you may be personally identified, such as name, postal address, e-mail address, or telephone number.
- Information about your internet connection, the equipment you use to access our website, and usage details.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
Messaging and Communication Data
We collect customer data through various messaging channels, including SMS, web chat, and third-party messaging platforms. This data includes message content and phone numbers.
We use this information strictly to deliver the requested services to the client business. Your message content and phone numbers are used only for communication and service fulfillment purposes. We do not sell or share this data with third parties for advertising or marketing purposes.
Data Deletion Requests
If you wish to request the deletion of your personal data, including messaging history and contact information, please contact us at contact@ideasfactory.us with the subject line "Data Deletion Request". We will process your request in accordance with applicable laws and our data retention policies.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you.